Managed Services

As organizations embrace new technologies at a rapid pace, they end up experiencing operational inefficiencies, caused by manual tasks and escalating Tier2 / Tier3 support costs. With a multitude of Open Source and proprietary technologies and vendors, organizations need the expertize to perform Strategic IT Assessment, to roadmap their Digital Transformation, and to provide Technical Pre-Sales support. Terawe provides a full spectrum of managed services to supplement your in-house expertise. Our managed services include:

Basic Managed Services

Tier2 / Tier 3 Reactive Support in Business Hours or 24X7

Advanced Managed Services

Operations Management, Cloud Enablement, Customer Engagement, IT Task Automation, SLA-driven Proactive Monitoring, Workload Migration, Pre-Sales technical and business guidance, Business and Technology Assessments, Strategic Transformation roadmapping